Oracle® Application Maintenance Managed Services

Oracle® E-Business Suite Managed Services

Oracle® E-Business Suite Managed Services

Oracle® E-Business Suite Managed Services

Through our years of experience in bringing together and optimizing systems and applications, RENAPS has developed specialized expertise in Enterprise application integration – providing effective implementation of applications to support your business processes and achieve business results.

  • Oracle® implementation project planning

  • System design and business blueprint

  • Oracle® implementation project management and program management

  • Business process redesign and definition

  • Gap analysis between industry accelerators and client business requirements

  • Organizational change management and employee communications

  • End-user training

  • Form and report definition

  • Data migration strategy and mapping

  • Technical infrastructure upgrades

  • Business processes and systems integration

  • Functional expertise in key Oracle® EBS modules and bolt-on systems

Enables the IT organization to focus on areas where it can add value vs. primarily monitoring

Enables the IT organization to focus on areas where it can add value vs. primarily monitoring

Oracle® Infrastructure Managed Services

Quality delivery

RENAPS outcome-based delivery model and rigorous governance framework achieve the results you expect.

Choice and flexibility

RENAPS offers a wide spectrum of innovative solutions that are designed for clients of all sizes and adaptable to their unique needs.

Transforming creativity into a commodity

RENAPS professionals provide industry leadership through our cost-effective and innovative service center.

Best practices that deliver short, medium and long-term results

Our Managed Services Approach

It goes without saying that excellence in IT governance is a key prerequisite for delivering IT services and optimizing available technologies at the best possible cost. RENAPS' managed services models ensures your business strategies are aligned with your IT priorities. Our management framework fosters operational excellence in accountability, control and service delivery.

  • IT governance model
  • Outcome-based model
  • Global delivery model
  • Transition management

IT governance model

The model is based on four fundamental principles

  • Clear division of responsibilities to eliminate redundancies

  • Best practice processes for service delivery across the IT delivery chain

  • Concise, fact-based reports for the IT management team

  • Organizational structure and management framework

RENAPS IT governance model

RENAPS IT governance model is based on an optimal division of responsibilities and goes far beyond traditional management models and those that focus on cost provisioning and labor arbitrage. RENAPS IT governance model allows clients to maintain optimal alignment of strategic IT functions to meet their business needs and increase competitiveness, as well as to apply best practices in order to reduce costs and delivery time for operations and special projects alike.

Patrick Hamou

President, RENAPS

Outcome-based model

Our services offer clients the following advantages

  • Predetermined results and predictable costs

  • Preservation of the client’s IT knowledge and expertise

  • Protection of the client’s IT investments

  • Short, medium and long-term savings adapted to changing client needs

  • Use of methodologies, tools and processes to respect performance commitments and deliver cost controls and continual productivity improvements

  • Operational excellence through the use of best practices, regularly reviewed to ensure their long-term applicability

  • Commitment to provide high-quality services aligned with predetermined service levels and prices

  • Risk mitigation

Global delivery model

At RENAPS, we invest to meet our clients' future challenges through a full-service portfolio and flexible delivery options that balance cost, quality and risk. Our best-fit delivery approach includes our unique client proximity model that provides for local resources to deliver the quick response and local accountability required for success. Through these local teams, we offer onshore and nearshore options that include the pool of skilled resources of 6,000+ members.

Jean-Pierre Xanthopoulos

Global VP, Strategic Planning

Transition management

RENAPS proven transition methodologies, practices and processes focus on results and identify sustainable opportunities for streamlining and strengthening your operations. Our approach is supported by a rigorous project management framework and effective communication and governance.

  • Minimizing and mitigating risk

  • Ensuring knowledge retention

  • Providing operational stability

  • Delivering sustainable value

Not your typical services partner

SPECIALIZED EXPERTISE

Elite technical talent to help you use technology for competitive advantage. Transform for velocity, automate for efficiency, and maintain operational excellence for security, reliability, and performance.

FLEXIBLE CONTRACTS

RENAPS offers flexible, month-to-month contracts, so you are not locked in long term. You can easily increase, reduce, or cancel your contract with only 30 days’ notice, which lets you try our services and experience the RENAPS difference risk free.

BEST-IN-CLASS SECURITY

Top talent, mature methodologies, and industry-leading tools for complete peace of mind. Our advanced, secure service delivery processes provide the industry’s best standard of care for our clients.

COMPLETE TRANSPARENCY

See exactly what services are being delivered, when, how, and by whom. Our transparent processes and up-to-the-minute reporting ensure you are kept informed at all times about your systems.

Why RENAPS ?

  • 15+ years of experience in application services for large companies and government organizations across the globe;
  • Local team with a strong track record of quality delivery and high client satisfaction;
  • Flexible, best-fit delivery model, including onsite, onshore, and nearshore options;
  • RENAPS’ experience and skillset spans applications beyond Oracle® E-Business Suite: Oracle® Fusion, PeopleSoft, JD Edwards and Hyperion solutions. We can either deliver a new solution or integrate with your existing applications.

 

End to End E-Business Suite Managed Services Scope

Our E-Business Suite managed services englobes all functional, end-user, DBA and customization/development services covering virtually all aspects of the managed services

  • Software Management

  • Change Management

  • Printer Management

  • Release Management

  • Access Management

  • Performance Management

  • Incident Management

  • Problem Management

  • Monitoring

  • Continuity Management

  • Configuration Management

We earned their trust

We earned their trust

Contact Us

Address:101 Boul. Marcel Laurin, suite 300,
Saint-Laurent, QC, H4N 2M3

Phone:1-888-987-3627

Fax:(514) 221-3647

Contact Us