ROD HUB
On-Demand IT Services
Leverage our renowned technology experts when the need arises - no commitments or long term contracts.
Our Complete Service Portfolio
Infrastructure & Database
Architecture, licensing consulting, Middleware & database, Servers, OS & virtualization, Storage & network
Custom Application Development
End-to-end Oracle application management services : Developement, Systems integration & Maintenance
Cloud Services
Leverage the agility, flexibility & speed of the cloud with RENAPS' expert guidance, implementation support & managed services.
ERP Lifecycle Management
ERP Lifecycle management for Oracle E-business Suite & Oracle Hyperion
Oracle License Compliance
A powerful software & service package for software asset management, license compliance & audit defence
Technology & manpower
- State of the art Monitoring Platform and customer Dashboards
- 24/7 & 15 minute response time available
- Secure VPN assistance via Fast Fiber 1GB/s Optic Internet Access
- Certified functional development experts & DBAs
- Infrastructures services
- Lab technical environment
- Training & tutoring
IT On-Demand Service Plans
Features
Base
Elite
Premier
Service coverage
Base Business Hours
Elite Business Hours
Premier 24/7
Response time
Base D+1
Elite 2h
Premier 1h
Resolution starts in less than
Base 48h
Elite 4h
Premier 2h
Application development and maintenance services
Base
Elite
Premier
Infrastructure services
Base
Elite
Premier
Licensing advisory support
Base
Elite
Premier
Service Desk Ticketing and Issue Tracking
Base
Elite
Premier
Bi-Monthly Report on support activities
Base
Elite
Premier
Emergency support in 15 minutes
Base Within service coverage
Elite Within service coverage
Premier Within service coverage
Automated Environment Monitoring Tool
Base
Elite
Premier
Included Monitoring Probes/Target
Base 2
Elite 4
Premier 10
Included Analysis Day
Base
Elite
Premier
Oracle Licencing Monitoring Solution (ROCS)
Base
Elite
Premier
24/7 Support
Base
Elite
Premier
On Demand IT Services: Our expertise at your fingertip
Our RENAPS On Demand IT services covers a wide array of services and experience. This video details every aspect of RENAPS On-Demand service packages.
The RENAPS Center Of Excellence
RENAPS on-demand is comprised of a team of experts with significant industry experience who work tirelessy to oversee all of our IT services. Leveraging our proprietary suite of tools and products, we put people and technology at the service of your business
"The Center Of Excellence is the heartbeat of our business. A motivated, experienced team working around the clock
in support of your objectives."
- Patrick Hamou, CEO RENAPS
Why RENAPS ?
With more than 20 years of experience, RENAPS has positioned itself as a trusted partner of many high profile brands. Our unparalleled knowledge and experience make us the ideal partner. RENAPS services clients across the globe.