Cannot Start Standalone Reports Server 12c When Node Manager Is Started From A Windows Service

Cannot Start Standalone Reports Server 12c When Node Manager Is Started From A Windows Service

Cannot Start Standalone Reports Server 12c When Node Manager Is Started From A Windows Service

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Posted by Patrick Hamou on 2017:09:05 20:43:27

APPLIES TO:

Oracle Reports Developer - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

SYMPTOMS


The standalone Reports Server cannot be started through the Node Manager - using a nmStart() call - when the Node Manager is running as a Windows service.

CHANGES

This is a new Forms and Reports 12.2.1 installation on Win x64.

CAUSE

The problem is caused by the following bug:

BUG 22566394 - CANNOT START S/A REP SERVER USING NMSTART WHEN NM INSTALLED AS A WIN SERVICE

SOLUTION

Workaround:

Start the Node Manager from command line instead of running it as a Windows service.

Permanent fix:

If the instance already exists:

1. stop the node manager service

2. uninstall node manager service by running DOMAIN_HOME\bin\uninstallNodeMgrSvc.cmd (if it doesn't work, run sc delete "service name")

3. backup DOMAIN_HOME\bin\installNodeMgrSvc.cmd

4. copy the following 3 lines from DOMAIN_HOME\bin\startNodeManager.cmd

set JAVA_OPTIONS=-Dreports.server.product.home=...
set JAVA_OPTIONS=-Dreports.bridge.product.home=...
set JAVA_OPTIONS=-Dreports.tools.product.home=...

and add them to DOMAIN_HOME\bin\installNodeMgrSvc.cmd after line

set JAVA_OPTIONS=-Dreports.product.home=...

5. run DOMAIN_HOME\bin\installNodeMgrSvc.cmd

 

In the case of a fresh installation (where the domain has not yet been created):

1. Apply Patch 22566394 right after the installation finished.

2. Continue with the configuration script.

NOTE

Please be aware this patch will only fix the issue for domains created *after* applying the patch. For an existing domain this issue can be fixed manually using the actions described in the If the instance already exists section (see above).

BUG:22566394 has been resolved starting in 12.2.1.2 version.

REFERENCES

BUG:22566394 - CANNOT START S/A REP SERVER USING NMSTART WHEN NM INSTALLED AS A WIN SERVICE

Posted by Patrick Hamou on 2017:09:05 20:43:27

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