EBS Support N3

EBS Support N3

Date: Jul 22, 2020
Location : Montréal (qc)

Modules : HR, AR, AP,  PO, Fixed Assets, Purchasing modules, O2C, INV, GL/FAH…  (no manufacturing module)

 

Module Case Description Monthend related
System Admin Solve for stuck issue on inventory consume transaction Interface from MT to Oracle Yes
Reset Password  
Checking locked DB object, contact DBA to solve it  
Concurrent processing error to generate PDF, find the cause and contact DBA Yes
AR Solve to stuck issue on AR invoice interface from MT to Oracle Yes
US Tax calculation error related to US geography(State,County,City) setting  
Updated AR interface package Program for new requirement (ex. MT spec to AR invoice)  
Maintenance Invoice Grouping Rule - update AR-MES interface program  
Customer download to MT, refreshed specific customer if user get wrong status on MT side  
Auto Import Program error due to various reason, find the cause and instruct user Yes
AP Batch Payment Processing error with various reason, find the cause and instruct user Yes
AP period closing error, check log and instruct user Yes
Adding Lookup code on setup configuration  
GL Budget spreadsheet upload error Yes
US Concur CSV upload error, find the cause and run datafix if need Yes
US ADP(Payroll) upload error, find the cause and run datafix if need  
Translation processing error TB data convert to USD currency, Purge and instruct user to solve Yes
Create Accounting(Transfer AR,AR, Inventory to GL) Error, analyze log Strong
etc Solve for Custom Report Bug  
Enhance Custom Report (adding column)  
 
 
Ligne d’affaire: Customer is in the manufacturing industry..
  
Release :  12.1.3
 

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