Section 2: Microsoft Internet Explorer (IE) for Windows Users

Internet Explorer: Certification Matrices

Certification Matrix for Microsoft Internet Explorer (64-bit) Browsers

The table below outlines the currently certified combinations of 64-bit Internet Explorer Browser, Windows Desktop Client Operating System and JRE (64-bit) streams with minimumversions, where applicable. Please also review this document for further specific certification information and requirements:

Browser Version : IE 11 (64-bit) ¹

Windows 10 (64-bit) : JRE 1.8.0_51 (64-bit) and higher
JRE 1.7.0_85 (64-bit) and higher

Windows 8.1 (64-bit)² : JRE 1.8.0_25 (64-bit) and higher

JRE 1.7.0_10 (64-bit) and higher
JRE 1.6.0_37 (64-bit) and higher

Windows 7 (64-bit)² : JRE 1.8.0_25 (64-bit) and higher
JRE 1.7.0_10 (64-bit) and higher
JRE 1.6.0_32 (64-bit) and higher

 

Browser Version : IE 9 (64-bit)

Windows 10 (64-bit) : Not Certified

Windows 8.1 (64-bit)² : Not Certified

Windows 7 (64-bit)² : JRE 1.8.0_25 (64-bit) and higher
JRE 1.7.0_10 (64-bit) and higher
JRE 1.6.0_32 (64-bit) and higher

¹ Internet Explorer is only certified running Desktop Mode on Windows 8 and higher. The Metro version does not support Java and is not certified for Oracle E-Business Suite

² Microsoft Office: There are no plans to certify Microsoft Office (64-bit) with Oracle E-Business Suite 11i. Please continue to run the Microsoft Office (32-bit) version with the 64-bit stack.

Certification Matrix for Microsoft Internet Explorer (32-bit) Browsers

The table below outlines the currently certified combinations of 32-bit Internet Explorer Browser, Windows Desktop Client Operating System and JRE (32-bit) streams with minimumversions, where applicable. Please also review this document for further specific certification information and requirements:

Browser Version : IE 11 ¹

Windows 10 (32-bit & 64-bit ²) : JRE 1.8.0_51 and higher
JRE 1.7.0_85 and higher

Windows 8.1 (32-bit & 64-bit ²) : JRE 1.8.0_25 and higher
JRE 1.7.0_10 and higher
JRE 1.6.0_37 and higher

Windows 8 (32-bit & 64-bit ²) : Not Certified

Windows 7 (32-bit & 64-bit ²) : JRE 1.8.0_25 and higher
JRE 1.7.0_10 and higher
JRE 1.6.0_24 and higher

Windows Vista (32-bit) : Not Certified

 

Browser Version : IE 9 ³

Windows 10 (32-bit & 64-bit ²) : Not Certified

Windows 8.1 (32-bit & 64-bit ²): Not Certified

Windows 8 (32-bit & 64-bit ²): Not Certified

Windows 7 (32-bit & 64-bit ²): Not Certified 

Windows Vista (32-bit) : JRE 1.8.0_25 and higher
JRE 1.7.0_10 and higher
JRE 1.6.0_03 and higher

 

^{1​​​​​​​} Internet Explorer is only certified running Desktop Mode on Windows 8 and higher. The Metro version does not support Java and is not certified for Oracle E-Business Suite

² Microsoft Office: There are no plans to certify Microsoft Office (64-bit) with Oracle E-Business Suite 11i. Please continue to run the Microsoft Office (32-bit) version with the 64-bit stack.

^{3​​​​​​​} IE9 is still supported for users running Microsoft Vista.

Compatibility with Higher JRE releases

Oracle E-Business Suite end-users may use or upgrade to later production releases of the JRE 6 plug-in at their discretion. For further information on upgrading JRE and it's requirements please reference Document 290807.1 titled, 'Deploying JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite 11i'.

Oracle will continue to test and certify the Oracle E-Business Suite with selected future versions of JRE releases in advance of their general availability to the public. Oracle will update this documentation with known compatibility issues or workarounds, as needed. All current JRE production versions equal to or higher than the minimum versions stated above are compatible with Oracle E-Business Suite 11i.

3rd Party Software Support Lifecycle

Oracle's support of the various third party client operating system, service pack levels and browsers aligns with the respective vendor's support life cycle. Support timelines as well as Internet Explorer, Windows desktop operating system and service pack requirements are available from Microsoft.

Internet Explorer: Prerequisite Patch Requirements

Internet Explorer 11 (32-bit and 64-bit)
Internet Explorer 9 (32-bit)

 

Internet Explorer 11 (32-bit and 64-bit)

Oracle E-Business Suite 11i is not certified with IE11 using 'Enterprise Mode''.

Enterprise Mode: Internet Explorer 11 includes an 'Enterprise Mode' which can be used to emulate Internet Explorer 8 behavior and provide compatibility for earlier browser standards. This should not be used with Oracle E-Business Suite as it will have no effect on certain issues. if you need to use 'Enterprise Mode' for other applications then EBS should be added as an exception to bypass it.

Users must apply the recommended prerequisite patches listed within this section to fix compatibility issues with Oracle E-Business Suite.

 

Internet Explorer 11 with Windows 10, Windows 8.1 and Windows 7

Internet Explorer 11 (32-bit and 64-bit) is certified with Oracle E-Business Suite 11.5.10.2 on Windows 10, Windows 8.1 and Windows 7 with the following baseline and patch requirements:

• Oracle Applications patch 10 (11.5.10) plus Maintenance Pack 11.5.10 CU2 or higher
• Oracle Developer 6i patchset 19 (6.0.8.28.x) (See Document 125767.1).

To use IE 11 with Oracle E-Business Suite 115.10.2, apply the following prerequisite patches listed in the table below by following the patch readme files.

General IE 11 Patch Requirements

Initial TXK Patch ->  Patch 19917350 Note 1

General Requirements ->  Patch 18675861,  Patch 19879617,  Patch 20064202,  Patch 21126309 Note 2

Note 1 Patch 19917350 must be applied first, before applying Patch 18675861 and the other patch requirements.
Note 2 Patch 21126309 has superceded Patch 19513755. See Internet Explorer 11 Known Issues for further information.

Also see Internet Explorer 11 Known Issues within this document for further issues associated with these patch upgrades.

WebADI and Report Manager users must also apply the product specific patch(es) listed below to use Internet Explorer 11.

Additional Product Specific IE 11 Patch Requirements

WebADI (BNE) ->  Patch 19907841

Report Manager (FRM) ->  Patch 19901004

 

Internet Explorer 9 (32-bit)

Windows Vista

Internet Explorer 9 is certified as a client browser on Windows Vista (32-bit) with the following patch requirements:

• Oracle Applications patch 10 (11.5.10) plus Maintenance Pack 11.5.10 CU2 or higher
  • Oracle Applications Technology 11i.ATG_PF.H Rollup 6 (RUP 6) (Patch 5903765) or higher.
  • Oracle Developer 6i patchset 19 (6.0.8.28.x) (See Document 125767.1).
  • MLR Patch 8888184 * or higher.
    • Please see 'Step 3: Download Additional Developer 6i Patches' of Document 125767.1 for the latest MLR patch requirement.

* AIX Users should apply MLR Patch 10043867 or higher which replaces .

Note: MLR Patch 8888184 can cause errors when trying to launch forms from the 'Notification Details Page'. This issue is fixed in Patch 9094950. For further information see Notification Details Page in Workflow in Known Issues.

Internet Explorer: Recommended Browser Settings

Java(TM) was blocked because it is out of date and needs to be updated

From the 9th September 2014 Internet Explorer has started blocking out of date ActiveX controls running through any security zone except the 'Local intranet' or the 'Trusted sites' zones when using IE 8 or later. Trying to run any Java content from your desktop using older JRE releases, prior to the latest CPU's on any JRE stream, through any other zone for example the 'Internet' zone will now be blocked. This issue may therefore affect Oracle E-Business Suite users trying to access forms and any other Java content. Further information on this latest security feature is available from this Microsoft announcement and its associated links.

Oracle's recommendation has always been to run Oracle E-Business Suite through the 'Trusted sites' zone as outlined under the Recommended Internet Explorer Browser Settings section within this document. Users that have followed this advisory or run their environments through the Local Intranet zone will not be affected by this change within IE.

Users that are running their Oracle E-Business Suite environments through any other zone and are also using an old JRE version on any stream will not be able to access forms or any other Java content. Microsoft provide a workaround in their documentation to turn this feature off which can be used to workaround this issue if desired. However, Oracle continues to recommend running your Oracle E-Business Suite environments to through the 'Trusted sites' zone of the browser which will avoid this issue occurring.

Upgrading to the latest and therefore most secure JRE version will also prevent Java content being blocked from any IE security zone. For information on upgrading to the latest JRE releases see Document 290807.1 titled, 'Deploying JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite 11i'.

 

Internet Explorer Security Zones

Microsoft Internet Explorer offers four different security zones to run your application through. The zone used is dependent on how you are accessing your site (Internet or Local Intranet) and set up within the zones themselves (Trusted sites & Restricted sites). 

Each zone has its own default security level that may need to be adjusted when accessing Oracle E-Business Suite through them. The defaults are as follows:

Zone : Internet

Usage : Web sites not placed in other zones

 

 

Zone : Local Intranet

Usage : Web sites on your organization's intranet

 

Zone : Trusted Sites

Usage : Web sites you trust not to damage your computer

 

Zone : Restricted Sites

Usage : Web sites that could potentially damage your computer

NOTE: It is recommended that Oracle E-Business Suite is run through the 'Trusted Sites' zone, with a 'Medium' Security Setting.

Trusted Sites Zone

Certain products and functions within Oracle E-Business Suite require the manipulation of the default browser security zone settings to function correctly. For example, WebADI requires that you allow ActiveX controls not marked as safe in order to function as well as other various settings. Altering security settings within the Internet Zone is not recommended because you are accessing more widespread web data of which you may not know the source. The Trusted Sites zone allows you to precisely control which specific sites or domains will be accessed through this zone. This allows you, if required, to manipulate the settings with minimal security risk.

Setting up Oracle E-Business Suite to run through the 'Trusted Sites' zone with a 'Medium' Security Setting.

Step 1: Select Tools -> Internet Options -> Security tab -> Trusted Sites icon -> Sites (button) from the Internet Explorer Menu Bar.
Step 2: If required, set the Security Level for this Zone to Medium.
Step 3: In the Add this Web site to the zone: field, enter the 'hostname and domain' of your Oracle E-Business Suite environment,
e.g. https://., then click the Add button.
Alternatively you can simply add the domain name preceded by *, so that all sites under that domain go through this zone, e.g. *.
Note: If you are entering an http://... or *.domain address, you must first uncheck the Require server verification (https:) for all sites in this zone check box. You may re-check this steeing again after entering your values.

 

JRE Plug-in

The JRE plug-in will download and install from the webserver on a medium security setting. After clicking on a 'forms link', a message similar to the following will appear at the top of the browser window:

'The website wants to install the following add-on: 'J2SE Runtime Environment 6 Update 3' from 'Sun Microsystems, Inc.'. If you trust this website and the add-on and want to install it, click here...'

To install the plug-in:-

1. Click on the message above and select 'Install ActiveX Control...'
2. Once the browser has stopped processing, click on the 'forms link' again, and the oaj2se.exe file should start to download
3. Once the download has completed, a security warning pop-up window will ask, 'Do you want to install this software?'
4. Click on the 'Install' button and follow the on screen instructions

Alternatively, you can avoid this message by temporarily altering the security settings for the initial install, using one of the two methods below. Once the plug-in has been installed on the desktop, the browser security settings should be reset to 'medium'.

Method A: Change Security Setting to Medium-low

1. Select 'Tools' -> 'Internet Options -> 'Security' (Tab)' from the browser menu.
2. Select 'Trusted Sites' -> 'Custom Level' (button)
3. From the 'Reset custom settings' drop down select 'Medium-low'
4. Click the 'Reset...' button and accept the changes.
5. Press the 'okay' buttons to close the window.
6. Close the browser and start a new browser session for the settings to take effect.
7. After launching Oracle E-Business Suite and downloading the oaj2se.exe file onto your desktop, please reset the security setting back to 'Medium'.

Method B: Change Individual Parameter Settings

1. Select 'Tools' -> 'Internet Options -> 'Security' (Tab)' from the browser menu.
2. Select 'Trusted Sites' -> 'Custom Level' (button)
3. Under 'Settings' -> 'ActiveX controls and Plug-ins'
4. Change 'Automatic prompting for ActiveX controls' to 'Enable'
5. Change 'Download unsigned ActiveX controls' to 'Prompt'
6. Click the 'OK' button and accept the changes and click the 'OK' buttons to close the window
7. Close the browser and start a new browser session for the settings to take effect.
8. After launching Oracle E-Business Suite and downloading the oaj2se.exe file onto your desktop, please reset

'Automatic prompting for ActiveX controls' to 'Disable' and
'Download unsigned ActiveX controls' to 'Disable'.

 

Microsoft Office with WebADI

For patch requirements and required browser settings required to integrate Microsoft Office with Oracle E-Business Suite, see Document 1077728.1.

 

Page Refresh

When using Oracle Self-Service products it is important to ensure that the most current data is being viewed. You may check if the page has been updated since your last visit by manually refreshing the page, however it is desirable for this to be done automatically through IE by setting the following parameter from the browser menu as follows:

Internet Explorer

• Select Tools -> Internet Options -> General tab -> Browsing History -> Settings (button).
• Select Every time I visit the webpage.

With this option set Internet Explorer will check if the page has changed since it was last viewed.

 

Shared Desktop Security

If multiple users share the same desktop, they may be able to view a previous users browser content by pressing the 'Back' button on the browser. To fix this issue, please apply Oracle Applications Framework 11i.FWK.H Patch 3262919 or higher and Patch 4318900 and set the Force Page Refresh profile option to Yes in your Oracle E-Business Suite environment.

For security reasons, if a PC is shared by multiple users it is also advisable not to save encrypted pages onto the drive by navigating to 
Tools -> Internet Options -> Advanced tab -> Security settings and ticking Do not save encrypted pages to Disk.

Exception: SSL users who export Discoverer Workbooks to excel must leave the Do not save encrypted pages to Disk parameter unchecked.

 

AutoComplete in Internet Explorer

IE can automatically show previous values entered in the same form field. For privacy and security reasons this feature should be disabled as follows: 

Go to Tools - > Internet Options -> Content
Click the AutoComplete (button)
Uncheck the Forms and User names and passwords on forms check boxes.

HTTP 1.1/Keep Alive Settings

Users should have the HTTP 1.1/Keep Alive option enabled.

To set this option, navigate to the following parameters from the browser menu and ensure they are checked:

• Tools -> Internet Options -> Advanced tab -> HTTP 1.1 Settings:
• Use HTTP 1.1
• Use HTTP 1.1 through proxy connections

Internet Explorer: Importing an SSL Certificate

Note: Users may be required to run with elevated privileges to install an SSL certificate into the browser

Connecting to a Secure Socket Layer (SSL) enabled environment requires the certificate to be 'Trusted'. If the certificate is not from a trusted authority or has not previously been trusted on the client, it must be verified at runtime. When accessing such an environment it will return the following warning message: 'There is a problem with this website's security certificate'. Using the automatic default install button may cause the certificate to be added to the browser's 'Intermediate Certification Authorities' folder and not the required 'Trusted Root Certification Authorities' folder. Therefore the security message will still display.

If the certificate has wrongly been installed into the 'Intermediate Certification Authorities' please remove it through the browser and re-install into the 'Trusted Root Certification Authorities' folder.

Installing an SSL certificate into the Browsers Trusted Certificates folder requires the browser's security option 'Enable Protected Mode' to be disabled (not checked), which is the default setting in the 'Trusted Sites' zone. This feature is only available in Internet Explorer for Vista and Windows 7 and does not exist in the XP versions of the browser. (If required, 'Enable Protected Mode' may be enabled (checked) after the certificate has been installed for runtime use).

To trust the certificate authority and prevent the error page appearing on future logins, install it as follows:

1. Enter the URL in the browser
2. From the browser menu select: Tools -> Internet Options -> Security -> Trusted Sites icon. Security setting should be 'Medium' by default
3. Make sure the 'Enable Protected Mode' option is disabled (not checked)
4. Click the 'Sites' button and add the URL if it is not there already (or add *.oracle.com to cover all Oracle environments, you must uncheck the 'Require Server Verification....' option first to allow you to add it)
5. Save the changes and close the browser window
6. Enter the URL in a new browser window
7. You will again see a message saying 'There is a problem with this website's security certificate'. Click on, 'Continue to this website (not recommended)'.
8. In the taskbar click on the Red certificate error
9. An Untrusted Certificate Window Pops, click on 'View Certificates'
10. Click on Certification Path 'Tab'
11. Highlight the Root certificate (will probably have a white cross in a red background next to it) and press 'View Certificate'
12. Click on Install Certificate 'button' and press next
13. Select  'Place all the certificates in the following store'
14. Click 'Browse' and tick the 'Show physical Stores' box.
15. Click the + next to 'Trusted Root Certification Authorities' folder
16. If a folder exists called 'Local Computer' Click on it and select 'Okay'
17. If that folder does not exist, highlight 'Trusted Root Certification Authorities' folder and select 'Okay'
18. Press 'Next' followed by 'Finish'
19. When the Security Window pops asking if you wish to install it, say 'Yes' then hit the 'Finish' button
20. Close the pop-up and the browser, when you next login, it should be fine.

If the install button is not active when trying to install the certificate, it may have been installed previously using the automatic facility (Into the 'Intermediate Certification Authorities' zone). To remove the certificate:

• Open the browser and go to Tools -> Internet Options -> Content -> Certificates -> Intermediate Certificate Authorities
• Highlight the appropriate certificate for the instance you are trying to access and press the 'Remove' button and close down the browser
• You can then open a new session and follow the steps above to install it in the 'Trusted Certificates' folder

Internet Explorer: Running IE 11 in 64-bit Mode

Internet Explorer runs in a multi-process architecture whereby there is a Frame (Manager) process and one or more Tab (Content) processes. With IE10 and later there is no longer a separate 32-bit and 64-bit install of the browser when running a 64-bit version of Windows. In this instance the Frame (Manager) process always runs as 64-bit while the Tab (Content) process can run as either 32-bit or 64-bit.

Internet Explorer Settings

To run Oracle E-Business Suite through a 64-bit browser using a 64-bit JRE release you will need to set the following values in Internet Explorer:

Windows 7 (64-bit)

Select (Check) the following values:
Tools -> Internet Options -> Security ->  (e.g. Trusted Sites) -> Enable Protected Mode
Tools -> Internet Options -> Advanced -> Enable Enhanced Protection Mode

Windows 10 (64-bit) and Windows 8.1 (64-bit)

Select (Check) the following values:
Tools -> Internet Options -> Security ->  (e.g. Trusted Sites) -> Enable Protected Mode
Tools -> Internet Options -> Advanced -> Enable 64-bit processes for Enhanced Protection Mode
Do not select (Uncheck) the following value:
Tools -> Internet Options -> Advanced -> Enable Enhanced Protection Mode

If you have " Enable Enhanced Protection Mode" selected (checked) when launching JRE you will see the following warning in the browser window.

Click the Don't Run button and uncheck the value in the browser as outlined above.

(Clicking the Run Control button will disable Enhanced Protected Mode which will not allow the 64-bit JRE release to run. It will instead try to launch using a 32-bit version if available.)

 

General Checks and Settings

User Access Control Setting (UAC)

Ensure the 'User Account Control Setting' (UAC) is not set to "Never Notify". This can be found under:

Control Panel -> Action Center -> Change User Account Control Settings

The default value for this setting is "Notify me only when programs try to make changes to my computer". Therefore, unless this was changed by the user it is unlikely it would need altering.

32-bit Add-ons

If the browser has 32-bit add-ons or toolbars installed then the tab process will continue to open in 32-bit mode and prevent you running a 64-bit application. These can be checked through the IE Menu at the following locations:

Tools -> Manage add-ons -> Toolbars and Extensions -> Show: Currently loaded add-ons
Tools -> Manage add-ons -> Toolbars and Extensions -> Show: Downloaded Controls

Any add-ons listed with a value of "32-bit" in the Architecture column must be disabled or uninstalled. Add-ons with a value of "32-bit and 64-bit" are okay to use in a 64-bit browser tab and can remain enabled.

After removing or disabling any old add-ons, clear the browser cache and start a new browser session.

Check the Browser Set Up

To verify your browser is using 64-bit tabs, run through the steps in this section.

1. Close any open IE browser sessions 
2. Open a new IE session 
3. Launch your EBS environments logon page
4. Check the bitness of your IE tabs process as appropriate to your Windows version as explained below:

Windows 7 Users

Open Windows Task Manager -> Processes (tab)

If your tab is running as 64-bit you should see two "iexplore.exe" processes. If you see one process named "iexplore.exe" and another named "iexplore.exe *32" your tabs are still running on 32-bit. If this is the case you should recheck the set up steps above.

Windows 8.1 Users

Open Windows Task Manager -> Details (tab) 
Right click on one of the columns and click Select columns
Check Platform 
The Platform column should now appear in the table showing whether the process is 32-bit or 64-bit

Your iexplore.exe processes should show as 64-bit if the tab is working correctly. If one of the iexplore.exe processes is running as 32-bit recheck the set up steps above.

Reset the Browser

If you are still getting a 32-bit tab, as a last resort you can try resetting your browser. While this will disable toolbars and add-ons it will also set it back to its original state. You will therefore need to reset the browser

parameters above as well as any other parameters you may have altered for your business requirements (WebADI required settings for example). To reset the browser select the following from the IE Menu:

Tools -> Internet options -> Advanced (tab) -> Reset (button) -> Reset (button)

Internet Explorer: Known Issues

Internet Explorer 11 Known Issues

Windows 8 Known Issues

Report Manager Default Browser Behavior

General Internet Explorer Known Issues

Windows Vista and Windows 7 Known Issues

Internet Explorer 6 Known Issues

Internet Explorer 11 Known Issues

JSP Compile Errors

After applying the required IE11 prerequisite Patch 19513755 the following jsp files are showing compile errors:

amsPostingDiag.jsp, ibyrrfinmod.jsp, ibyrrmod.jsp, iessvytestthanku.jsp, iessvyfwsessionfailerror.jsp, jtfqaerror.jsp, jtfqaloverror.jsp, jtfqatimeout.jsp.

To fix this issue apply Patch 21126309.

 

Long Tips

A regression after applying the IE11 required patches can cause long tips to error. To fix this issue apply Patch 21454408.

Windows 8 Known Issues

BiDi (Arabic and Hebrew) languages

Due to issues with right side truncation, Windows 8 is not certified for BiDi (Arabic and Hebrew) languages. A patch fix for this issue is in progress.

 

Projects to MS Projects Interface

Trying to post information between Oracle Projects and Microsoft Projects will currently error when running on Windows 8. A patch fix for this issue is in progress.

 

Report Manager Default Browser Behavior

Financial Statement Generator reports that drill down into General Ledger from Adobe Acrobat Reader or Microsoft Excel will open in the user's default browser. If the user has an active Oracle E-Business Suite session open in the default browser, then when the user selects a drill down link, the corresponding Oracle General Ledger page appears directly. If the user does not have an active Oracle E-Business Suite session, or if the Oracle E-Business Suite session is in another browser (e.g. 64-bit), then the Oracle E-Business Suite login page appears first in the default browser, and the user must log in and select a responsibility to access the Oracle General Ledger drill down page. For ease of use, it is recommended that users requiring this function run Oracle E-Business Suite in their default browser.

 

Multiple EBS Sessions

Previous releases of Internet Explorer (IE7 and earlier) allowed users to logon to the same Oracle E-Business Suite environment concurrently from the same desktop by launching each application session through a new browser session. 
By default the ‘Session Merging’ feature introduced in IE8 prevents this functionality from working by default. This is because the same session id is used when accessing the same Oracle E-Business Suite environment. By default this will occur if you select New Window, New Tab or Duplicate Tab from the the browsers File menu, or if you open another browser window through the desktop browser icon.
This can result in unusual behavior with invalid sessions causing errors such as “Your login session has become invalid" , "Unable to authenticate session" and failures to launch forms causing errors such as “FRM-92050: Failed to connect to the server: /forms/formservlet: -1"

To retain the use of multiple sessions to the same Oracle E-Business Suite environment with IE8, please use one of the workarounds below to ensure each browser session remains independent:

1. Open a new explorer window using its own session cookie by selecting File -> New Session from the Menu Bar in an existing browser window.
   • Users may have to enable the Menu Bar first by right clicking the browser header frame and selecting Menu Bar.
2. Run from the command line adding the -noframemerging parameter e.g. Start -> Run -> iexplore -noframemerging
3. Create a new IE icon adding the -noframemerging parameter e.g. 

• Start -> Program Files
• Right click on the Internet Explorer icon and select Properties
• Add -noframemerging to the end of the link in the Target field e.g. 
• "C:\Program Files\Internet Explorer\iexplore.exe" -noframemerging or
• "C:\Program Files (x86)\Internet Explorer\iexplore.exe" -noframemerging
• Click the OK button to close the window
• This icon may then be copied to the desktop if desired

 

Loosely-Coupled IE (LCIE)

Loosely-Coupled IE (LCIE) is standard IE browser behavior in IE8 and higher. This function splits the browsers frame and its tabs into separate processes on the desktop to improve performance and browser recovery if a tab crashes. Oracle E-Business Suite users may be affected in the following ways.

Multiple Java Console Windows Open

With the 'Show Console' option set in the Java Control Panel, launching a forms based application through IE8 or higher may cause two separate 'Java Console' windows to open. Accessing further applets from the same Oracle E-Business Suite session may also cause further 'Java Console' windows to appear. This will not always be seen because not every tab will necessarily be started in its own process because LCIE will attempt to balance reliability with performance. Therefore the issue of multiple java console windows is most likely to be seen if running from a high specification multi-core processor desktop.

If required you can prevent the java console from appearing by running the following from your desktop client:

Control Panel -> Java icon -> Advanced tab -> Java Console -> select the 'Hide Console' radio button

Journal Approval from Email Notification

Due to LCIE, trying to approve a journal from an email notification may cause the following error when running IE8 and later:

FRM-92050; failed to connect to the sever;/forums/forums;-1

Steps to reproduce the issue:

• After receiving an email notification to approve a journal click on the Please click here to Respond link.
• Click on Enter Journals link to drill back into Oracle and view journal details.
• Error message appears.

To workaround this issue, turn LCIE off through the registry as follows:

• Open the registry editor.
• Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main.
• Locate the TabProcGrowth key.
• (If the key does not exist, create a new DWORD (32-bit) Value named TabProcGrowth.)
• Set the value of the key TabProcGrowth to 0.
• (This will instruct IE to open all

 

Notification Details Page in Workflow

After applying Patch 8888184, clicking a forms link from the Notification Details Page causes the following error:

FRM-40723: No such parameter named G_QUERY_FIND exists in form APXIWALL
ORA-00911: invalid character
FRM-40505: Oracle error Unable to perform query

To fix this issue apply Patch 9094950 or higher

 

Workflow Notification Certificate Signing in IE9 and Higher

When using IE9 and higher the digital signing of workflow notifications will error with the message:

Verification of signature has failed

For further information on patch availability see Document 1908197.1, titled "Verification of Signature has Failed Error on Internet Explorer Browser Version 9 and Above ".

 

General Internet Explorer Known Issues

Discoverer Viewer Users

Discoverer Viewer 10.1.2.0.2, 10.1.2.1 and 10.1.2.2 users, wanting to use IE7 or IE8 should apply Patch 5673463 to prevent issues with drill down within the product. Please contact support to request this patch.

It is recommended to upgrade to Discoverer (10g) 10.1.2.3 to avoid these issues.

For certification information on Discoverer Plus, please see the Oracle Application Server Information page.

 

Tabbed Browsing

Forms Windows

Tabbed browsing can be enabled from the browser menu through Tools -> Internet Options -> General Tabs -> Settings. Forms in Oracle E-Business Suite are supported and launched through a separate frame. Therefore, even with tabs enabled, the forms navigator and the forms windows will continue to open in a new window and not in a new tab. This is intended functionality and is not a bug.

File Association

The file type that you wish to export from E-Business Suite must be associated with the browser. If the file type is not associated, the Window will not open or will briefly open and then close immediately. This may occur for example, when using 'File -> Export' to an excel spreadsheet or when opening an attachment from E-Business Suite.

To fix this issue, using the 'Trusted Sites' zone as an example, (which is recommended for running Oracle E-Business Suite through):

1. Select 'Tools' -> 'Internet Options' -> 'Security' (tab) -> 'Trusted Sites' -> 'Custom Level' (button) -> 'Downloads' from the browser menu.
2. Set 'Automatic prompting for file downloads' to 'Enable'.
3. Save the setting and close the browser window.
4. Start a new browser session and login to Oracle E-Business Suite.
5. This time, when trying to open the attachment or export data you should see a pop up windows titled 'File Download'.
6. Uncheck the checkbox labeled, 'Always ask before opening this type of file' and click the 'open' button.
7. The file should now display correctly.
8. After this has been done, the file extension type is registered and you may set the 'Automatic prompting for file downloads' back to 'disable', accessing such files in future will now work correctly with that setting.

Browser Helpers and Toolbars

The use of certain browser helpers and Toolbars may cause the browser to crash when trying to login to Oracle E-Business Suite due to their incompatibility with older plug-in versions. To remove a toolbar:

• On the Start menu, click Control Panel
• Double-click Add or Remove Programs
• Select the appropriate toolbar
• Click the Remove button

To disable an add-on:

• From the browser menu, Tools -> Manage Add-ons -> Enable or Disable Add-ons
• Select the appropriate add-on
• Under 'Settings' click the 'disable radio' button
• Restart the browser

SSL Users

Internet Explorer may display one of the following messages through a modal window when running Oracle E-Business Suite in an SSL enabled environment:

Do you want to view only the webpage content that was delivered securely?

or

This page contains both secure and nonsecure items.
Do you wish to display the nonsecure items?

To stop this message appearing, using the 'Trusted Sites' zone as an example:

1. Select 'Tools' -> 'Internet Options' -> 'Security' (tab) -> 'Trusted Sites' -> 'Custom Level' (button) -> 'Miscellaneous' section from the browser menu.
2. Set 'Display mixed content' to 'Enable'.
3. Save the setting and close the browser window.

 

Windows Vista and Windows 7 Known Issues

The following issues are applicable for users running on Windows Vista through IE7 or higher, and Windows 7 through IE8 and higher.

Balanced Scorecard Users

The VB client is not supported on Windows Vista or Windows 7.

Discoverer Users

Discoverer (10g) 10.1.2.3 is certified for Windows Vista and Windows 7. For further information, see Document 456426.1.

Discoverer 10.1.2.2 and earlier are not certified for Windows Vista or Windows 7.

XML Reports (RTF file extensions)

Windows Vista and Windows 7 users cannot open *.rtf format files through the browser. When clicking the 'OK' button on the 'Opening *.rtf' modal window the file will not open and the modal window will come up again. To correct the problem, associate a different program such as WordPad, OpenOffice.org etc. with the .rtf extension on the desktop.

• Control Panel -> Default Programs -> Associate a file type or protocol with a program
• Select .rtf under the Name column from the list
• Click the Change Program button.
• Select an appropriate program e.g. WordPad
• Click the OK button